Fleet incidents are operational events, but what happens afterward is a governance test. As artificial intelligence becomes more integrated into fleet risk and claims management, public sector leaders must ensure decisions remain transparent, defensible, and accountable. This framework from Ingrid Cook Moravitz outlines how responsible AI governance can strengthen oversight while preserving human judgment.

Fleet operations have evolved rapidly in recent years – but transporting vehicles has become more complicated than ever. From rising costs to unreliable carriers, fleet leaders are searching for smarter ways to move their assets. Transportation broker networks are helping fleets reduce risk, increase efficiency, and stay in control.

Many DSPs, LSPs, and CSPs see themselves as middle- or last-mile operators. But the truth is this: you are fleet leaders. The difference between surviving contracts and scaling operations lies in the technology infrastructure you choose to invest in.

An FMIS is one of the largest operational decisions a fleet will make. Yet too many public and private sector leaders select platforms based on polished demos instead of long-term alignment. The right system should sharpen operations, not complicate them.

Phishing scams, spoofed emails, and identity impersonation are on the rise - and no one is immune. As BFN expands its footprint, so does the risk of cyberattacks targeting our members and partners. In this article, BFN Tech Chief Mushambi Mutuma breaks down the most common threats we’re seeing and the simple, immediate steps you can take to protect yourself, your business, and the collective.

Chatbots don’t keep trucks on the road. But AI that predicts breakdowns, trims fuel use, and flags safety risks does. Fleet leaders who stop at “generative” AI will miss the revolution. The future belongs to those who put data-driven AI to work now.